Privacy policy
We're committed to safeguarding your privacy and personal information. We collect limited user data to deliver a tailored learning experience, improve our services, and ensure a secure environment. Read on for more details.
swiftcraft.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our website swiftcraft.io ("the Website") and the services ("Services") we provide. By using the Website and Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, enroll in a course, or contact our customer support. The personal information we collect may include:
- Your name, email address, and contact information
- Payment and billing information
- Usernames and passwords
- Any other information you choose to share with us
1.2. Automatically Collected Information
When you visit the Website, certain information is automatically collected by our servers and third-party tools. This information may include your IP address, browser type, operating system, and other usage data.
2. Use of Information
We use the collected information for the following purposes:
- To provide and improve our Services
- To process payments and enrollments
- To communicate with you regarding your account and courses
- To respond to your inquiries and provide customer support
- To send promotional emails and updates about our courses and offers
- To monitor and analyze website usage and trends
3. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot guarantee the security of your information.
5. Disclosure of Information
We may share your personal information with third-party service providers and partners who assist us in delivering our Services, such as payment processors and cloud hosting providers. These third parties are contractually obligated to handle your data securely and use it solely for the purpose of providing the agreed-upon services.
We may also disclose your personal information if required to do so by law or in response to valid legal requests from government authorities.
6. Third-Party Links and Services
Our Website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to any third-party sites or services, and we are not responsible for the privacy practices of those third parties.
7. Children's Privacy
The Website and Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate measures to remove the information from our records.
8. Your Choices
You may update or delete the personal information associated with your account by contacting our support team. You may also opt-out of receiving promotional emails by following the instructions provided in those emails.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the Website with the "Last Updated" date at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@swiftcraft.io or via our contact form.